Dementia Care Home

Alexandra Care Home

370 Wilsthorpe Road, Nottingham, Nottinghamshire, NG10 4AA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-10-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on the welcoming nature of the staff here. People describe the team as friendly and personable in their daily interactions with residents. The home works to create an engaging environment through organised entertainment and social activities.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-10-05

  • Is this home safe?

    Not yet rated
    The April 2024 inspection rated this domain Good. The home provides nursing care, which means qualified nurses should be present and responsible for medicines management and clinical oversight. No specific observations about falls management, medicines records, infection control, or incident logging are available in the published summary. The previous overall rating recorded was Requires Improvement in 2019, though all current domains are rated Good.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The April 2024 inspection rated this domain Good. The home holds a dementia specialism and is registered to provide nursing care, suggesting clinical and care planning systems should be in place. No specific detail is published about how care plans are written, how often they are reviewed, whether families are involved in reviews, or what dementia training staff receive. Food quality, dietary choice, and GP access are not described in the available summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The April 2024 inspection rated this domain Good. No resident or family quotes and no specific inspector observations about staff interactions, use of preferred names, dignity in personal care, or response to distress are available in the published summary. The Good rating indicates inspectors were satisfied with caring practice, but the basis for that satisfaction is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The April 2024 inspection rated this domain Good. The home lists dementia as a specialism, which implies tailored, individual approaches should be in place. No detail is published about the activities programme, one-to-one engagement, how individual interests are recorded, or how the home responds to complaints and changing needs. End-of-life care planning is not mentioned in the available summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The April 2024 inspection rated this domain Good. A named registered manager, Mrs Sally Burden, is recorded, and a nominated individual from the provider organisation is also named. This two-tier oversight structure is a positive governance indicator. No specific detail is published about the manager's visibility on the floor, staff culture, how the home handles complaints, or whether staff feel supported to raise concerns.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65 years old. They have experience supporting people living with dementia alongside their general care services. For those living with dementia, the home provides specialist support as part of their care approach. Staff have experience working with residents who have varying stages of dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Alexandra Care Home scores 74 out of 100, reflecting a Good rating across all five inspection domains in the April 2024 assessment. The score is held back by the limited detail available in the published summary, which means families cannot yet verify specific practices from the inspection text alone.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on the welcoming nature of the staff here. People describe the team as friendly and personable in their daily interactions with residents. The home works to create an engaging environment through organised entertainment and social activities.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Families considering Alexandra might find it helpful to visit and see how the home operates firsthand.

DCC Recommendation

Worth a visit

Alexandra Care Home, on Wilsthorpe Road in Nottingham, was rated Good across all five inspection domains at its most recent assessment in April 2024, with the report published in August 2024. The home is registered for up to 40 beds, holds a dementia specialism, and provides nursing care. A registered manager is named and an organisational nominated individual is in place, both of which are positive governance markers. The main limitation for families is that the published inspection summary contains very little specific detail: no resident or family quotes, no inspector observations of day-to-day practice, and no data on staffing ratios, activities, food, or the physical environment. A Good rating is genuinely meaningful, but it tells you the outcome, not the texture of daily life. Before making a decision, visit in person, ask to see last week's actual staffing rota (not the template), observe how staff speak to your parent during a mealtime, and ask the manager directly how many permanent night staff are on duty for 40 residents.

The three questions to ask when you visit

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In Their Own Words

How Alexandra Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Alexandra Care Home says about itself

Spacious rooms and friendly staff in this Nottingham care home

Dedicated nursing home Support in Nottingham

Alexandra Care Home in Nottingham offers care for adults of all ages, including those living with dementia. The home features spacious accommodation and organises regular activities for residents. Located in the East Midlands, it provides both general and specialist dementia support.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65 years old. They have experience supporting people living with dementia alongside their general care services.

    How they describe their dementia care

    For those living with dementia, the home provides specialist support as part of their care approach. Staff have experience working with residents who have varying stages of dementia.

    “Families considering Alexandra might find it helpful to visit and see how the home operates firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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